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Health coach

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You’re not alone

WebMD provides a health coach to high and moderate-risk members with one or more of the following five conditions:

  • Asthma
  • Chronic obstructive pulmonary disease (COPD)
  • Coronary artery disease
  • Diabetes (type 1, type 2)
  • Heart failure


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WebMD will contact eligible members. If you're interested in coaching, please call WebMD at 855-829-4180 to see if you qualify.

Coaches provide support online and by phone around three key aspects of condition self-management:

  • Medication
    • Education and goal-setting around medication adherence for long-term health outcomes.
  • Monitoring
    • Help understanding your "health numbers" so you know what they mean, how often to have tests done, healthy ranges and the factors that can influence these key markers of your condition.
  • Lifestyle
    • Talk to a registered nurse or certified health coach about your health behaviors. Get help with setting goals, developing healthy habits and optimizing self-care.

 Medicare members are not eligible for a Health Coach. For information about this benefit under your specific plan, please call our Customer Care Center at 866-514-4194

WebMD coaching overview

Learn about the benefits of WebMD health coaching to help you manage your condition to help you live your best life. Co-create goals with your coach, get motivation and encouragement, and stay accountable in order to reach your goals and beyond.