Patients often ask why they should see their healthcare provider after an emergency room visit or hospital stay. There are many reasons why it’s a good idea:
Follow-up appointments are most important within seven days after leaving the emergency room or hospital. Follow-up care can be with a primary care provider or with a mental health practitioner — the care you receive is based on the reason for your visit or stay.
Your healthcare provider may ask:
Your healthcare provider may also:
In some cases, a follow-up appointment can take place on the same day or soon after and may be in the form of a home or telehealth visit or at a mental health center.
Use our online provider search or call the Customer Care Center number on the back of your insurance card.
After a hospital or emergency room visit, you may receive a call from one of our trained Care Managers. Our care managers provide free education and resource coordination to Health Plan members with mental health and/or substance use concerns.
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